At IndianWeddingStore.com, we understand how much you value your every purchase. And we are committed to making your shopping experience with us as delightful as possible.
We provide a very simple solution for the issue of PRODUCT NOT LIKED OR NOT AS DESCRIBED.
Our site does facilitate buying samples. So if you like something, we recommend you first buy sample of that product as well as 2-3 similar products to compare. So when you get products in person, you see paper, material, quality, finish etc. and then decide on BULK ordering a product which you like the most.
Now, Bulk order is guaranteed to be exactly same as sample. This sample buying process does away with most of the return issues accept product not matching issue which can be easily handled as a return.
Therefore, in the rare event that you are not fully satisfied with what you ordered, just return it to us. You can conveniently initiate the return online. We will ensure you get a resolution as quickly as possible. Our Returns policy may vary slightly depending on the product and seller.
We assure you that all products sold on IndianWeddingStore.com are brand new and 100% genuine. In case the product you received is 'Damaged', ‘Defective’, ‘Not as Described', or not same as sample our Friendly Returns policy has got you covered. Possible resolution could be Refund All this is backed by the 10 Day Replacement Guarantee for sellers with IndianWeddingStore.com Advantage, for all the categories from the sellers.
Firstly return request has to be made within 72hours of receiving the product. After this time No Return or Refund claim can be made. All problems like the product you received is 'Damaged', ‘Defective’, ‘Not as Described', or not same as sample our Friendly Returns policy has got you covered.
Items must be returned in their original packaging along with a copy of the invoice and these must be packed together in a secure, tamper-proof box. We do not accept partial or used packs of supplies or items returned in envelopes.
We believe this is a once in a lifetime occasion and nobody wants to spoil the festive mood. Our site tries best to make this occasion memorable by giving quality cards and all Issues can always be resolved by talking and a happy ending is must.