Frequently asked Questions
How do I check the current status of my orders?
You can review the status of your orders and other related information in the 'My Account' section
In the My Account page, click on the 'My Orders' link to view the status of all your orders. To view the status of a specific order, click on the 'Order Number' link.
When and how can I cancel an order?
You can cancel your order before it reaches the "Order Shipped" state. To cancel, go to my account and cancel the order.
What do the different order status mean?
Order Placed: Your order has been placed successfully and we are waiting for authorization from the payment gateway in case of Prepaid.
In Process Authorization has been received from the payment gateway and your order is being processed by the seller. and in case of COD your order is successfully verified .
Order Shipped: Your order has been shipped by the seller and is on its way to the location specified by you for delivery.
Delivered: your order has been successfully delivered.
Order Cancelled: The order was cancelled by you or market place or by seller
Returned: The order has been returned.